RETURNS AND REFUNDS

IF FOR ANY REASON YOU ARE NOT SATISFIED WITH YOUR PURCHASE, YOU HAVE 14 DAYS FROM THE DATE THE PACKAGE ARRIVES TO SEND THE ITEM BACK TO US AT THE ADDRESS LISTED BELOW USING A CARRIER OF YOUR CHOICE. WE RECOMMEND USING A TRACKABLE AND INSURED SERVICE. 

BIG BANG FAENA, 3RD FLOOR, WOMEN’S
3201 COLLINS AVE, MIAMI 33140 FL USA

THE CUSTOMER MUST CONTACT CUSTOMER SERVICE BEFORE SENDING VIA CONTACT@AYNIEBSAS.COM TO OBTAIN A “RETURN AUTHORIZATION”. PLEASE MAKE SURE YOUR ITEMS ARE RETURNED NEW, UNUSED, AND WITH ALL TAGS STILL ATTACHED. AFTER RECEIVING THE RETURNED PRODUCT, REFUNDS WILL BE CREDITED TO YOUR ORIGINAL METHOD OF PAYMENT. ORIGINAL SHIPPING CHARGES, DUTIES, TAXES, OR TARIFFS WILL NOT BE REFUNDED.

ONCE YOUR ORDER HAS BEEN RECEIPTED AND INSPECTED, PLEASE ALLOW 10-20 WORKING DAYS FOR A REFUND TO BE CREDITED BACK TO YOUR PAYMENT METHOD. ANY DELIVERY COSTS PAID IN CONNECTION WITH THE ORDER ARE NOT REIMBURSABLE OR REFUNDABLE. MOREOVER, ANY RETURN DELIVERY AND CLEARANCE COSTS INCURRED BY YOU WHEN RETURNING PRODUCTS ARE NOT REIMBURSABLE OR REFUNDABLE.